Replacement/ Return /Exchange Policy
1. No Refund /Return / Exchange will be accepted due to Covid - 19 Precautionary Measures
2. We do not have reverse pick up facility
3. No Exchange or Return during Sale
Except the following:
We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that:
• the item may be damaged during transit
• or there might be a manufacturing defect
• or that a wrong item is delivered to you
In only such cases as given above, we will replace the item at no extra cost, provided that the request for replacement / return of item is made within the stipulated time-frame as given below. No returns or replacements will be allowed after the order is processed, except for the reasons given above.
To get a replacement, email us your Order Number and the Reason for returning. Only after receiving our confirmation for the return, you are requested to send the item back to us. We will then arrange for the replacement of the item through our logistics partner. We shall not be responsible for any items sent to us for return / replacement without our confirmation.
Our Return Policy:
• Replacement request must be made within 3 days of receiving the order
• There are no extra shipping charges for the delivery of replacement items for the reasons mentioned above.
• In case of a replacement, our logistics partners will attempt delivery of the items. In case the delivery is not executed during all the two attempts, due to recipient not available / premises locked, etc., the customer shall still be charged for the order.
Our Refund Policy
Only in cases of goods unavailability or service problem
Customer can cancel their order within 24 hours ; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.
Refunds will be done only through the Original Mode of Payment.